If you do not want to receive telemarketing calls or text messages from Medicare Choice or its related entities ("Company"), you can ask us to place your telephone number on our internal "Do Not Call" list. In compliance with federal and state laws, we will document your request within the timeframe contained in this Policy or as required by applicable law.
Please allow up to ten (10) days for your telephone number to be removed from any sales programs and/or marketing campaigns.
Your request can be in writing, by e-mail, or by phone (see below for contact information), and must include, at a minimum, your telephone number. Anyone may be placed on the Company's Do Not Call List by:
The request must provide the 10-digit telephone number that is not to be called and, if desired, the person's name. If you have multiple telephone numbers, tell us all numbers that you want to be included on the list.
If your telephone number ever changes, you must give us your new telephone number for your "Do Not Call" status to remain in effect and tell us which telephone number currently on our "Do Not Call" list has been changed (if more than one of your telephone numbers is on our "Do Not Call" list).
The Company will maintain the telephone number and, if provided, the name on the Company's "Do Not Call" list for five (5) years, unless a request is made by the person to have the number removed. A request to be removed from the Company's "Do Not Call" list includes submitting your consent to be contacted on one of our webforms.
Many state "Do Not Call" regulations permit companies to contact their own customers even though they are on these "Do Not Call" lists.
Therefore, if you are a customer, you may be contacted by us even though you are on a state or the national "Do Not Call" list. If you do not want to be contacted by Medicare Choice even though you are a customer, simply follow the steps above to be placed on the Company "Do Not Call" list and your request will be honored.
Being on the Company "Do Not Call" list means that you will not receive telemarketing calls by our Company.
All employees that engage in outbound telephone solicitation are trained in this policy and are made aware of these procedures. Management will review the policy with these employees on a regular basis.
The Company respects the wishes of those customers and prospective customers who do not want to receive telephone solicitation calls from the Company. It is the policy of the Company not to make a telephone solicitation call to any of the following:
A "telephone solicitation call" means any call that is made for the purpose of encouraging the purchase of products and services from the Company.
The methods and procedures in this "Do Not Call" policy are reviewed by Company on an annual basis. If a consumer requests a copy of our "Do Not Call" policy, we will send a copy of this policy via U.S. mail or electronic mail. The "Do Not Call" policy is also posted on the Company's websites.
The Company intends to comply with all federal and state Do Not Call laws. Any questions concerning the Company's Do Not Call Policy may be directed to the contact addresses and numbers above.
The Federal Trade Commission also offers a free service to consumers allowing them to place their residential phone number on a National Do Not Call Registry. This service is offered and maintained by the federal government, not by our Company. Consumers may add their residential phone number to this list either by calling 888-382-1222 or by going to www.donotcall.gov.
The National Do Not Call Registry gives you a choice about whether to receive telemarketing calls.
You can register your phone number for free at www.donotcall.gov or by calling 888-382-1222 from the phone you want to register.
This registry is managed by the Federal Trade Commission, not by Medicare Choice.